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Warranty Terms & Conditions
- All spare parts for mobile phones comes with 1 month of warranty. Customers can get replacement their goods within a month after the purchase (excluding the delivery time) if the exchangeable item is in stock.
- If there is no stock available for the product, then we will issue iPoints for the similar value of the product, which a customer can later use in future purchases from our website.
- Warranty covers 1 month from the time of items dispatching. Warranty does not cover some types of spare parts. In order to avoid any misunderstandings, please check with the sales team about warranty for the item you want to purchase.
- Warranty does not cover any damages or losses caused by postal or shipping services (courier company). We recommend you carefully to check the package contents according to packing list in front of postal service or shipping company representative.
- All defective items being returned must be packed as if they were new and working. Failure to do so may invalidate the warranty. We are not responsible for goods that are damaged during shipment or misused/abused by the customer/carrier.
- Screenguard does not comes with warranty or gurantee. Also we sell only front side screen guards.
- If ANY warranty seal is broken or has been tampered with, the product will no longer have any warranty, and we will no longer be liable for the repair or replacement of your product.
- The purchased product might contain more than 1 warranty seal. In this case each and every warranty seal must be intact, should not be broken or tampered with. If any of the seal is found broken or tampered with, then the product will no longer have any warranty.
- Before you buy any items, please ensure that you have verified compatibility with your requirements and your handset. We will not take any responsibility and will not accept returns for items purchased that are not compatible with your requirements or your mobile phone.
- Purchaser is responsible for all shipping costs on all products returned to us for exchange or warranty repairs. Please allow up to “10” business days for our technician team to check out your returned items.
- Product sent to us for any replacement, repair or any other purpose should be collected back within 2 months of arrival. After that we will be forced to destroy the product and consider the case closed. We levy no storage charges.
- The images shown in product details can be different from the actual product.
- All orders take atleast 48 – 72 hours to get shipped.
Please make sure you meet the following requirements before sending the goods back for replacement:
- The protective film and warranty seals on LCD & touchscreen should be intact, before taking off protective film & seals please check if the LCD or touchscreen is working.
- The protective film or warranty seal should not have any reposition traces.
- The part should not be physically damaged.
- No any modifications or adjustments to the device or misuse of the item.
- The warranty doesn`t cover careless usage of the item (ingress of alien objects and liquids on spare parts or in devices, electrostatic discharges, misusage of voltage and other external factors).
- Before sending items for warranty service, please contact our support team on firstname.lastname@example.org to find out all the details concerning your issue.